Reference

How 3333bst Handles Your Personal Information

When you open an account and use payment methods like bKash, Nagad, or Rocket on our platform, certain personal data is collected and processed — and this policy tells you exactly what, why, and how.

Data collected only as neededbKash, Nagad, Rocket payment data protectedYour account — your access rightsContact us to request changesApplies to eligible Bangladesh regions
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3333bst How 3333bst Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies, Security and Retention

Our approach to your data is built around four clear areas: what we store, how long we keep it, who can see it, and how you can change it. Each area is handled with the same directness we apply to your account and wallet.

Account Security Passwords are stored in hashed form and never readable by staff. Login attempts from unrecognised devices trigger an OTP verification to your registered bKash or Nagad number.
Cookie Use Session cookies keep your login active and save your language preference. Analytics cookies count page visits in aggregate only — no individual browsing profile is built or sold.
Data Retention Account data is kept while your account is active. After closure, transaction records are retained only as long as financial compliance requires. Non-essential data is deleted on a rolling schedule.
Your Right to Access You can request a full export of the personal data we hold on you. Verification through your registered email or linked wallet number is required before we release any account data.
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to request a copy of your data, ask us to delete specific records, or raise a concern about how your information is handled, our support team is the right place to start. Send your request with your registered account email or the mobile number linked to your bKash, Nagad, or Rocket wallet so we can verify it is genuinely you before taking any action.

Email Privacy Request Send your data request or deletion query to our support email. Include your registered account email or linked wallet number so we can verify your identity before acting.
Live Chat Support Open the chat window on our platform and select the privacy or account category. Our team will log your request and follow up with a written confirmation to your registered email.
Account Settings Path Some data preferences — like marketing email opt-out — are manageable directly from your account settings page under the profile section without needing to contact support.

Common Questions About Your Data and Privacy

These are the questions we hear most often about how personal data works on this platform. If yours is not here, reach out through the support chat and we will give you a direct answer.

We collect your name, email address, mobile number, and the wallet details you use — bKash, Nagad, or Rocket. Device data like your IP address is also logged for security purposes.

Your wallet number is shared only with the relevant payment processor — bKash, Nagad, or Rocket — strictly to complete your transaction. It is not passed to advertisers or unrelated third parties.

Account data is held while your account remains active. After you close it, transaction records stay only as long as financial compliance rules require, then they are deleted on a scheduled basis.

Yes. Send a deletion request to our support channel with your registered email or linked wallet number. We will verify your identity first, then confirm what can be removed under applicable regulations.

You can turn off marketing communications from inside your account settings under the profile section, or ask our support team to update your preferences — no lengthy process required.

Your eligibility and the data rights available to you depend on your local law and the eligible regions covered by our terms. We recommend checking what applies in your specific location before proceeding.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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